Account & Data Deletion

You can delete your OwnVouch account and request deletion of your personal data at any time.

In the app

Open Settings → Account → Delete account, confirm, and your account will be scheduled for deletion. This works whether or not you still have the app installed on the device tied to your account, as long as you can sign in.

From the web (no app required)

If you've uninstalled the app or can't sign in, email privacy@ownvouch.com from the address or phone number on your account (or provide other reasonable proof of identity) requesting deletion, and we will process it within deletion SLA · e.g. 30 days.

What happens when you delete your account

• Your profile, sign-in credentials, and contact information are deleted.
• Devices solely owned by you are disassociated from your identity; a masked ownership-history entry may remain on a device's record so that future owners retain an accurate chain of custody, without identifying you.
• Records we are legally required to keep (for example, KYC/anti-fraud records tied to a completed transfer, or an open dispute) are retained for the period described in our Privacy Policy, then deleted.
• Cryptographic hashes previously anchored to the audit blockchain cannot be deleted or altered — they are mathematically one-way and contain no personal data, device identifiers, or document contents, so their permanence does not expose your information.
• Deletion is irreversible once processed.

Questions: privacy@ownvouch.com